Wiz Aus pride’s itself on how we responsibly continually manage and treat confidential information for any customer. We value the trust that our customers have placed in us in providing any personal information for the purpose and sole use for Honeystick to provide our service.
We only collect the necessary information required to fulfil an order or provide customer service. We store customer’s delivery, contact details and any previous purchase history. This information is collected when placing an order on our website, or placing an order by phone or in person.
All information that Wiz Aus collects remains confidential for the use of Wiz Aus only. We do not disclose any personal information to any other organisation (unless the owner of that information has given their consent). It is necessary however to disclose some personal information to third parties such as postal services for the delivery of orders.
Personal information is used to process orders or for internal marketing use for example, customer’s shopping habits, interests and product preferences.
Customers who do not wish to have their personal information used for our internal marketing are most welcome to indicate their desire at the time of purchase or by contacting us.
Wiz Aus are happy to supply customers with details of their personal information if requested by posting a signed written consent which is necessary to verify the request. A response will be received within two (2) weeks provided that all information requested meets the requirement of the Privacy Act and we can verify the individual. Customer will be advised if their request does not meet the requirements.
Any personal information held on our computer network has strict security dealings to protect it from unauthorised third party access. Only Wiz Aus staff have access to your information.
We fully understand that when shoppers visit our website they may not wish to sign on as a member. We obviously respect this and leave membership fully optional, however to be able to purchase through the site, you will need to create an account.
Our website uses SSL (Secure Sockets Layer) technology, with credit card details and other information scrambled (encrypted) to minimise possible misuse by third parties. A padlock/key is displayed within your browser when the SSL technology is in use. By "double-clicking" on the padlock it is possible to confirm our certificate of authenticity. Sending payment information by email is not recommended as it is not a secure transmission.
